Analytics in Utilites will impact the Operational and business models over the next few years
More and more data will be generated by Grid and Customer applications,Analytics play a vital role in deriving the efficiency by various tools.
1. Long term analytic strategy : All the current systems in Utilities are project based . Long term strategy would be to concentrate on the fusion of Operational technology with Information Technology by leveraging analytics . Implemetation of Analytic tools will improve the business value
2. Customer Engagement Models and services : The current model of communication should be changed to advanced Customer communication with Multiple channels . Enablement of Social networking channels like facebook, twitter via mobile integration in utilities will have better insights and satisfaction results . Example Outages
3. Optimize The Grid : Utilities must evaluate the Grid and Optimize for better efficiency. Advanced Analytics strategies and tools will stream line the data for better results.
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